Liquid or Bodily hurt is present. generally check for problems! If we get a harmed device your account might be charged a price.
Back up your product and reset it to eliminate individual information, which we will let you with at The shop.
Should the gadget is observed to get ruined, We'll terminate the Trade as opposed to charging you for the product and help you take a look at alternate substitution choices.
modest software downloads in your Laptop or computer to begin the support check here session. in the course of the session, the Technician could manage to entirely Handle your Computer system. keep in mind, only settle for support from people today and businesses you belief.
You must be detailed as being the Billing Responsible bash or licensed consumer, have a photo ID and convey the faulty system to the store.
Pick up your substitute system inside fourteen times in the buy date, otherwise the order might be canceled.
immediately after diagnostics and troubleshooting have been done, we will buy a alternative device which will be despatched into the T-Mobile keep of the decision. We'll notify you once the gadget arrives at the store.
in case you demand an exception to this process, Call Us to talk to us for an alternate Answer.
Extended warranty for enhance or maintenance for providing you have protection products and services active on the account.